If you’re planning to ship your Car or Motorcycle into Labuan Malaysia via RO-RO ferry from Menumbok Sabah, you can now do so via online booking.
Recently, I shipped my motorcycle in and out of Labuan. The steps are the same for any other vehicle which I’ll walk you through in this article.
There are 3 operators running ferry services connecting Labuan island to Sabah, Malaysia & Brunei Darussalam.
|Labuan Point Enterprise Sdn Bhd||Kimanis 1, Putrajaya 1, Goodwill Star, Joy Star|
|Galaxy Ferry||Galaxy, Blue Ocean|
|PKL Jaya Sdn Bhd||Shuttle Hope|
Labuan RO-RO Schedule
Menumbok to Labuan
|07.00 am||08.30 am||Kimanis 1|
|09.00 am||10.30 am||Putrajaya 1|
|10.00 am||11.30 am||Goodwill Star|
|01.00 pm||02.30 pm||Kimanis 1|
|02.30 pm||04.00 pm||Putrajaya 1|
|06.00 pm||07.30 pm||Kimanis 1|
|08.00 pm||09.30 pm||Goodwill Star|
Labuan to Menumbok
|06.00 am||07.30 am||Putrajaya 1|
|07.30 am||9.00 am||Goodwill Star|
|10.30 am||12.00 pm||Kimanis 1|
|11.30 am||01.00 pm||Putrajaya 1|
|03.30 pm||05.00 pm||Kimanis 1|
|05.30 pm||07.00 pm||Goodwill Star|
The schedule may change from time to time. To get a real-time schedule, you may refer Labuan Ferry website.
Prepare the following;
- Photocopies of your Identity card (IC) / Passport, Authorisation letter from the vehicle owner and his/her IC (If it is not yours).
- You will need to bring along the vehicle registration card. (Photocopy is accepted)
- Driver’s Contact Number
- Details of Passenger (If any)
- All vehicle needs to be at the holding area 1 hour before ferry departure
Note: Honestly, I didn’t need to provide any documents during the online booking and at the Ferry Terminal. However, I would suggest you just prepare it.
Labuan RO-RO Ferry Online Booking
First of all, register for a free account on Labuan Ferry Website.
Once you’ve registered, head back to the Labuan Ferry website and scroll to the bottom.
You can then choose your destination, type of vehicle, passenger(s) etc and click on SEARCH NOW.
Next, choose your departure and return based on the schedule availability.
Now, enter your vehicle information, personal details and click on the Next button.
You will then be shown a summary of your booking. Just tick on the 2 boxes at the bottom left followed by the NEXT button and you will be re-directed to their payment gateway.
Once you’ve made the payment, you will be shown the screen below. Click on PRINT TICKET at the top right for both Departure and Return (one at a time).
Your printed ticket would look like below. Just bring it along to the Ferry Terminal.
Departure Day (Menumbok Ferry Terminal)
Go to Menumbok Ferry Terminal (Google Map)
Ride/Drive into the Terminal and park your motorcycle on the left. For Cars, it would be on the right.
Next, you are required to pay port tax. Just walk into their office.
At this counter, show them the RO-RO Ferry ticket and pay the amount based on the vehicle type and passenger(s) – if any.
Once you’ve paid, you will be given a receipt. I was charged RM 2 for my motorcycle.
At the departure time, just drive/ride your vehicle into the Ferry. The ground staff will guide you on where to park your vehicle.
It will take approximately 1 hour and 30 minutes for the journey from Menumbok to Labuan and vice versa. At the destination, you just need to drive off into Labuan and it is that simple.
At the upper deck, you can sit comfortably in an air-conditioned room and there is a small cafeteria where you can buy your drinks, snacks etc.
Return Day (Labuan Ferry Terminal)
Go to vehicle Terminal (Google Map) – It is located between Public Bank and the main International Ferry Terminal. Drive/ride into the lane as per the image below.
Keep your vehicle to left and wait for the customs instructions to drive/ride your vehicle into the RO-RO Ferry. That’s it!
Labuan Ferry RoRo Contact
If you need to get hold of someone, you can contact them at the following offices.
Email: [email protected]
Note: Out of 20 attempts, I only managed to speak to them once over the phone and they would not bother to reply to emails. Hence this guide is created for your convenience.
Due to Covid-19, all travellers entering Sabah via Menumbok are required to fill in the Sabah Health Declaration Admission online form.
Please ensure you complete the form 1-2 hours before arriving at Menumbok Ferry Terminal and screenshot the QR Code given.
Upon arrival, you will need to show the QR code to the ground staff for clearance.
Labuan RO-RO Ferry Conclusion
The process to get your vehicle in and out of Labuan is quite straightforward. I just think they could have included the port tax into the ticket to save time.
The 150KM journey from Kota Kinabalu to Menumbok Ferry Terminal takes about 2 hours 30 minutes. The road conditions are bad in certain sectors and with lorries and busses, you will get stuck in slow traffic especially towards Kota Kinabalu.
Personally, if I would go into Labuan again from Kota Kinabalu, I would just take the 3 hours ferry ride from Jesselton Point in KK itself and rent a car/motorcycle in Labuan. This would save a lot of time and money too. (Just my personal opinion though)