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Shipping Car / Motorcycle To Labuan via RO-RO Ferry

    If you’re planning to ship your Car or Motorcycle into Labuan Malaysia via RO-RO ferry from Menumbok Sabah, you can now do so via online booking.

    Recently, I shipped my motorcycle in and out of Labuan. The steps are the same for any other vehicle which I’ll walk you through in this article.


    Ferry Operators

    Goodwill Star RO-RO Ferry
    Goodwill Star RO-RO Ferry

    There are 3 operators running ferry services connecting Labuan island to Sabah, Malaysia & Brunei Darussalam.

    OperatorFerries
    Labuan Point Enterprise Sdn BhdKimanis 1, Putrajaya 1, Goodwill Star, Joy Star
    Galaxy FerryGalaxy, Blue Ocean
    PKL Jaya Sdn BhdShuttle Hope

    Labuan RO-RO Schedule

    Menumbok to Labuan

    DepartureArrivalFerry
    07.00 am08.30 amKimanis 1
    09.00 am10.30 amPutrajaya 1
    10.00 am11.30 amGoodwill Star
    01.00 pm02.30 pmKimanis 1
    02.30 pm04.00 pmPutrajaya 1
    06.00 pm07.30 pmKimanis 1
    08.00 pm09.30 pmGoodwill Star

    Labuan to Menumbok

    DepartureArrivalFerry
    06.00 am07.30 amPutrajaya 1
    07.30 am9.00 amGoodwill Star
    10.30 am12.00 pmKimanis 1
    11.30 am01.00 pmPutrajaya 1
    03.30 pm05.00 pmKimanis 1
    05.30 pm07.00 pmGoodwill Star

    The schedule may change from time to time. To get a real-time schedule, you may refer Labuan Ferry website.


    Getting Started

    Prepare the following;

    • Photocopies of your Identity card (IC) / Passport, Authorisation letter from the vehicle owner and his/her IC (If it is not yours).
    • You will need to bring along the vehicle registration card. (Photocopy is accepted)
    • Driver’s Contact Number
    • Details of Passenger (If any)
    • All vehicle needs to be at the holding area 1 hour before ferry departure

    Note: Honestly, I didn’t need to provide any documents during the online booking and at the Ferry Terminal. However, I would suggest you just prepare it.


    Labuan RO-RO Ferry Online Booking

    First of all, register for a free account on Labuan Ferry Website.

    labuan ferry account registration

    Once you’ve registered, head back to the Labuan Ferry website and scroll to the bottom.

    You can then choose your destination, type of vehicle, passenger(s) etc and click on SEARCH NOW.

    labuan ferry online booking

    Next, choose your departure and return based on the schedule availability.

    labuan ferry schedule

    Now, enter your vehicle information, personal details and click on the Next button.

    labuan ferry enter information

    You will then be shown a summary of your booking. Just tick on the 2 boxes at the bottom left followed by the NEXT button and you will be re-directed to their payment gateway.

    labuan ferry enter information
    labuan ferry enter information

    Once you’ve made the payment, you will be shown the screen below. Click on PRINT TICKET at the top right for both Departure and Return (one at a time).

    labuan ferry ticket summary

    Your printed ticket would look like below. Just bring it along to the Ferry Terminal.

    labuan ferry RO-RO Ferry

    Departure Day (Menumbok Ferry Terminal)

    Go to Menumbok Ferry Terminal (Google Map)

    Menumbok Ferry Terminal
    Menumbok Ferry Terminal Entrance

    Ride/Drive into the Terminal and park your motorcycle on the left. For Cars, it would be on the right.

    Menumbok Ferry Terminal

    Next, you are required to pay port tax. Just walk into their office.

    Menumbok Ferry Terminal

    At this counter, show them the RO-RO Ferry ticket and pay the amount based on the vehicle type and passenger(s) – if any.

    Menumbok Ferry Terminal
    Menumbok Port Tax Price
    Menumbok Port Tax Price

    Once you’ve paid, you will be given a receipt. I was charged RM 2 for my motorcycle.

    Menumbok Tax receipt

    At the departure time, just drive/ride your vehicle into the Ferry. The ground staff will guide you on where to park your vehicle.

    Labuan Ferry RORO

    It will take approximately 1 hour and 30 minutes for the journey from Menumbok to Labuan and vice versa. At the destination, you just need to drive off into Labuan and it is that simple.

    Labuan Ferry RORO

    At the upper deck, you can sit comfortably in an air-conditioned room and there is a small cafeteria where you can buy your drinks, snacks etc.

    Labuan Ferry passenger seats

    Return Day (Labuan Ferry Terminal)

    Go to vehicle Terminal (Google Map) – It is located between Public Bank and the main International Ferry Terminal. Drive/ride into the lane as per the image below.

    Labuan International ferry Terminal

    Keep your vehicle to left and wait for the customs instructions to drive/ride your vehicle into the RO-RO Ferry. That’s it!

    labuan ferry customs

    Labuan Ferry RoRo Contact

    If you need to get hold of someone, you can contact them at the following offices.

    Email: [email protected]

    Note: Out of 20 attempts, I only managed to speak to them once over the phone and they would not bother to reply to emails. Hence this guide is created for your convenience.


    Labuan RO-RO Ferry Conclusion

    The process to get your vehicle in and out of Labuan is quite straightforward. I just think they could have included the port tax into the ticket to save time.

    The 150KM journey from Kota Kinabalu to Menumbok Ferry Terminal takes about 2 hours and 30 minutes. The road conditions are bad in certain sectors and with lorries and busses, you will get stuck in slow traffic especially towards Kota Kinabalu.

    Personally, if I would go into Labuan again from Kota Kinabalu, I would just take the 3 hours ferry ride from Jesselton Point in KK itself and rent a car/motorcycle in Labuan. This would save a lot of time and money too. (Just my personal opinion though)


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    Faridah Hassan

    Thank u for the complete details. Make our first journey using Labuan Ro-Ro Ferry more easy.

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