If you’re planning to enter/exit Brunei, you can now apply for the Brunei vehicle pass (VES) online rather than waiting in the Que and filling up the form manually.
Brunei Royal Customs
Brunei Royal Customs and Excise Department in its continuous efforts to improve their service delivery has announced the implementation of Vehicle Exit/Entry Online System (VES), as their new initiative for traders and members of the public.
This system will facilitate and expedite the application and approval process for vehicles exiting or entering the border checkpoints by applying through a website which can be accessed at any time and anywhere. A QR code system has been introduced by the department where the VES Pass will be scanned to cut the waiting time due to manual inputting of data in the system.
Members of the public must utilise the system and to obtain their VES Pass before entering/exiting border checkpoints by registering their vehicles electronically prior to the date of entry/departure and the VES Pass is valid for 3 months from the date of registration. Source: brudirect dot com.
How To Apply for a Brunei Vehicle Pass (VES) Online?
Step 1: Go to Brunei Single Window Website and choose the country of your vehicle registration.
Note: The Brunei site may go down at times and when this happened, you will just need to try again a few hours later.
Step 2: Enter the remaining details on their site accordingly and click on the Vehicle Pass button.
Step 3: You will now see a pop up confirming your details. Once you’re happy with it, scroll down the screen.
Step 4: Once you’ve scrolled down, Check on the little box on the left to confirm the details you’ve entered is accurate. Next, click on the Print button.
Step 5: That’s it. You can print and scan your VES Pass (QR Code) at any Checkpoints when exiting or entering Brunei Darussalam.
If your VES pass has expired, just bring along the expired copy and scan it again, it will be renewed automatically by their system. However, I would also suggest you bring your latest car insurance, vehicle blue/registration card just in case if you need them.
You can contact their Customer Service via email at [email protected] or you may visit their Customs Office at the border.
Customer Services Counter
If you need to go to Brunei Royal Customs office, the details are as per below:
Groundfloor, RCED Headquarters,
Jalan Menteri Besar BSB BB3910,
Negara Brunei Darussalam,
- Contact: (+673) 2382361 / (+673) 2382333
- Map: Google Map Link
- GPS Coordinates: 4.916788, 114.947947
The process is easy and I must thank Brunei government for providing such service to everyone. I hope Thailand would follow Brunei customs as that would ease the traffic at their International borders.
Have you crossed into Brunei? How was your experience?