Brunei E-Arrival Card Online Registration Complete Guide

The Brunei E-Arrival Card, an online system used by the Immigration and National Registration Department (INRD) to electronically record arrival information for foreign nationals, is now in place.

All foreign nationals entering Brunei through immigration control posts – by sea, by air, or by land – must register for an e-Arrival Card before travelling to Brunei.

How To Apply For Brunei E-Arrival Card Online?

To register, go to https://www.imm.gov.bn and click on Register Now for New Application.

Brunei E-arrival card online registration

Accept the Terms of Agreement, enter the security code you see and click on Next.

Brunei E-arrival card online registration

Now, enter your personal information and click on Create Account.

Brunei E-arrival card online registration

For verification purposes, a code will be sent to your email. Enter the code on the page below, create a password and click on Complete Account.

Brunei E-arrival card online registration

Once your account creation is completed, enter your email address and password in the portal followed by the Sign In button.

Brunei E-arrival card online registration

Once you’ve logged in, click on the E-Arrival Cards button.

Brunei E-arrival card online registration

To register, click on Create E-Arrival Card button.

Brunei E-arrival card online registration

Next, enter your personal information and scroll below.

Brunei E-arrival card online registration

Now, enter your General Information and scroll below to the next screen.

Brunei E-arrival card online registration

Finally, enter your arrival, and departure information and click on the Submit button.

Brunei E-arrival card online registration

That’s it! You have now successfully registered for Brunei E-Arrival Card. You can view your E-Arrival card on your screen.

If you have an additional passenger(s), such as Children, parents etc, you can register for them too. To do so, click on the Create E-Arrival Card button again and repeat the same process.

Brunei E-arrival card online registration

How To Cancel / Delete / Edit Brunei E-Arrival Card?

To change your E-Arrival card, re-login into the portal and click on your registered E-Arrival card.

Brunei E-arrival card online registration

Now, you can edit the details in the E-Arrival card and apply the changes.

If you want to cancel the registration, click on the Cancel button at the bottom left followed by the Delete button.

Brunei E-arrival card online registration

Frequently Asked Questions

1. What is an E-Arrival Card?



E-Arrival Card is an online portal for the registration of foreign nationals arriving and departing to/from Brunei Darussalam electronically to replace the previous registration of arrival/departure using physical paper which is commonly known as Form 19.

2. Is the E-Arrival Card implemented following the legal requirements of the law?


E-Arrival Card is implemented by Regulation 29 (2)(b), Immigration Act,
Chapter 17.

3. Who is required to register an E-Arrival Card?


All foreign nationals arriving and departing to/from Brunei Darussalam by sea, air,
and land immigration control posts are required to register on the E-Arrival Card portal before arriving and entering Brunei Darussalam.

4. Are foreign nationals travelling to Brunei Darussalam on a transit basis required to register for an E-Arrival Card?


Foreign nationals who travel to Brunei Darussalam for a stopover (transit) only WITHOUT going through the immigration control post (LTAB) are NOT required to register for an E-Arrival Card.

5. What documents must be prepared when registering for an E-Arrival l Card?


To ensure a smooth registration process, the following documents must be prepared: a) Passport/Valid Individual Travel Document b) Information on residence in Brunei Darussalam c) Flight or Vehicle information used

6. How much is the Registration Fee charges for the E-Arrival Card?


There are no fees or charges for the E-Arrival Card Registration.

7. How can the E-Arrival Card registration be done?


E-Arrival Card registration can be done via the website https://www.imm.gov.bn. To ensure a smooth registration process, the public is advised to register while having access to the internet at a good and stable level.

8. I forgot to register for the E-Arrival Card, is it possible to register at the Immigration Control Post?


Yes, the individual can register for an E-Arrival Card at the Immigration Control Post using the individual’s mobile phone, but it is recommended to register before arriving or departing to/from Brunei Darussalam.

9. Can another person assist with registering the E-Arrival Card?


The Immigration and Registration Department would like to clarify that this Department does not make any appointment or confirmation of any individual or company to run the E-Arrival Card service with a fee. However, if the E-Arrival Card registration is made by someone else, please ensure that the individual information is correct.

10. I will travel to Brunei Darussalam with my family members/friends. Do I need to complete and submit an E-Travel Card registration for each one of them?


Each individual intending to enter Brunei Darussalam must complete and submit an E-Travel Card registration.

11. I forgot the password for the E-Arrival Card login, how do I retrieve a new password?


Individuals can get a new password by clicking on the ‘Forgot Password’, then a verification code will be received via email and individuals can create a new password.

12. I did not receive a reference number after completing the registration process for the E-Arrival Card, how can I get the reference number?


Individuals will be given a reference number in the E-Arrival Card portal after they have completed the registration process. To ensure a smooth registration process, the public is advised to register with good and stable internet. For any further questions or issues, please contact JIPK via email at info@immigration.gov.bn or WhatsApp hotline at +673 7299550.

13. Can I still change, amend or update a previously registered E-Arrival Card?


Yes, individuals can still change, amend or update information on E-Arrival Card. For technical procedure on the change or amendment or update information on E-Arrival Card, please refer to the guidelines here: www.immigration.gov.bn

14. I will not continue my travel plan to Brunei Darussalam, can I cancel the E-Arrival Card registration that I have submitted?


Yes, you may cancel the E-Arrival Card that has been submitted. For technical procedure on cancellation on E-Arrival Card, please refer to the guidelines here: www.immigration.gov.bn In addition, the cancellation process on a registered E-Arrival Card is not mandatory and there is no offence if cancellations are not being made.

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