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Singapore Government has launched an online app called SG Arrival Card to facilitate the electronic submission of arrival information and trip details by foreign visitors.

Singapore Arrival (White) Card Online Application

The Online/Electronic card will replace the paper-based disembarkation/embarkation (D/E) card that foreign visitors are currently required to submit on arrival overland, air or sea.

Important: This is not a Visa application. To check whether you need a visa, see Visa Requirements. (Malaysian don’t need a VISA)

SG White card
Paper-based disembarkation/embarkation (D/E)

What You Need:

  • Valid passport
  • Contact information
  • Travel information
  • Information on your accommodation in Singapore, if applicable

What You Should Note:

  • All information should be provided in English.
  • You can submit your arrival card information 14 days prior to your date of arrival in Singapore.

Who Is Not Eligible To Use:

  • Work pass applicant
  • Cruise passenger

If you belong to one of the categories above, please complete and submit a physical copy of the arrival card for immigration clearance.


How Do I Get Started?

Step 1: Download SG Arrival card app

Download SG Arrival Card from the link(s) below and install it on your device.

SG Arrival card app

Step 2: Create a profile

Launch SG Arrival Card app on your mobile screen

Tap on Individual Submission or Group (Whichever applicable for you).

Tap on the (+) plus icon at the top right to create a new profile.

If you get an error no profiles found, tap on OK.

Tap on Scan Passport (Easiest option).

You will now need to scan your passport. If you being prompted to allow your camera to capture the image of your passport, please allow.

Once your passport has been scanned, your details will be automatically populated. You will need to enter your phone/email address manually. Next, tap on Save to save your profile.


Step 3: Enter Particulars

Now, you will need to enter your Trip information. Just enter all the requested details as per your trip and tap on Next at the bottom.


Step 4: Enter the Captcha Code

To fight Autobot/spam, you will be prompt to enter a 6 digit code. Simply enter the code shown to you in the white box and tap on Submit.


Step 5: SG Online Arrival Card Application Completed

That’s it! You will now be given a DE bar code which you can keep as a backup. You will not be asked for this code as Singapore immigration should already have all your details in their system BUT, things fail sometimes, so keep the code!


How Can I View My Barcode?

If you followed the instructions above, your DE barcode will be saved on your mobile. To retrieve, simply tap on the DE No icon at the bottom of the SG arrival card app.


Disclaimer: This article is merely to share information and if there are any discrepancies, you should always refer to the Singapore Immigration & Checkpoints website. Please refer to Frequently Asked Questions هنا.



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