CIMB Overseas ATM Withdrawal

Introduction

CIMB cross-border network has over 3,750 CIMB ATMs which can serve you throughout Malaysia, Singapore, Indonesia, Cambodia and Thailand. CIMB overseas withdrawal is FREE of charge and it can be very useful if you’re travelling into the 5 ASEAN countries they have services in.

CIMB Overseas Withdrawal Card Activation
Image: CIMB Bank

How Do I Activate CIMB For International Banking?

Before you do any CIMB ATM transactions overseas, you will need to activate your card for overseas usage before you travel. You can do so via the following channels:

The easiest way to activate overseas usage is via CIMB Clicks online and the steps are pretty straightforward.

Note: The steps outlined here are for CIMB Clicks Malaysia but the principle applies to all ASEAN CIMB Clicks.

First of all, you will need to ensure that your mobile phone is registered with CIMB and it is capable to receive TAC code via SMS. Next, go to CIMB Clicks and login into your account.

Once you’ve logged into your account, click on Services at the top left followed by Overseas Spends & Withdrawal.

Next, select your CIMB Bank ATM / Debit Card that you wish to activate.

Now, you should be given options to set the overseas withdrawal. You can set status to Temporary or Permanent and also the Duration. If you’re frequent traveler, you can set this option to permanent. Click on Submit once you’ve set the Status.

To confirm on the changes you’ve made, you will need to enter a 6 digit TAC code which will be send to your registered mobile number. Enter the TAC code and click on Confirm.

Once it indicates Successful, you can now withdraw cash at any CIMB ATMs ASEAN countries they have services in. If you want to disable this service, simply follow the steps above again and set the Status to Deactivate.


CIMB Overseas Withdrawal/Transaction Fee?

If you’re withdrawing from the CIMB ATM itself, there are no charges. i.e. It’s FREE. However, if you use your CIMB card on a non CIMB ATM, you will be charged RM8.48 per transaction for MEPS and RM10.60 per transaction for Mastercard.

For detailed charges and fee, you can refer here.


CIMB Overseas Exchange Rate?

The exchange rates are competitive and there is no commission charged to customers. To check on their exchange rates, click here.

At the CIMB currency exchange page,  select your currency and enter your desired amount. You will be able to see the current rates and you don’t have to click on Buy Now, just use this information as a guideline.


CIMB Debit Card For Overseas Shopping / Transaction

Before using your CIMB Debit Mastercard overseas transaction, please activate the overseas usage function via ATM at any one of their branches or get hold of their Contact Centre at +60 3-6204 7788.

You will be using the same 6-digit PIN for your overseas usage. For those countries that have not yet migrated to PIN will still require you to sign for verification in order to use your CIMB Debit Mastercard for payment.

Although the standard PIN in Malaysia has 6 digits, the standard in many overseas markets is 4 digit PIN. It is possible that if you travel overseas, you may encounter a problem using your CIMB Debit Mastercard at an overseas terminal if the terminal restricts PIN entry to 4 digits. If you encounter a terminal that restricts the entry of a PIN to 4 digits, then you have two choices:

  • Ask the Retailer to bypass the PIN entry and sign; or
  • If this is not possible, or the Retailer refuses to allow signature, then you must opt for a different payment method.

CIMB ASEAN ATMs / Branches Location

CIMB Thailand ATM Location
CIMB Malaysia ATM Location
CIMB Indonesia ATM Location
CIMB Singapore ATM Location
CIMB Cambodia ATM Location

If you have any questions, drop them at the comment box below and feel free to share this article via the social buttons.


19 Responses

  1. Croxx says:

    Hi I have activate the oversea withdrawal for my CIMB debit card but why I can’t purchase on oversea retail? Anyway to activate via CIMB clicks. I cannot go to branch and ATM due to transport problem

    • Rider Chris says:

      Both debit transaction and withdrawal are separate. For Withdrawal, you can follow the instruction in this post. To do an online overseas transaction, you will need to call CIMB call centre so they can activate it for you. Just call them (number below) and you don’t have to travel to the Branch.

      1 300 885 300 (Local)
      +603 2295 6888 (Overseas)

  2. Tanusha says:

    Pls
    invite

  3. Azly Azizan says:

    Dear chris, i have activate my cimb card for overseas, for example, can i use any of the atm in betong to withdraw money? Enter 6 digit pin as usual?

    • Hi Azly, this instructions is for CIMB ATM withdrawal in overseas. Betong don’t have CIMB and to activate NON CIMB ATM withdrawal,you will need to activate by calling CIMB Call center.

      .

  4. Hi, thanks for your kind words, you’re just being too nice 🙂 I am just doing my small part to share detailed information for others as I find the instructions on the CIMB site weren’t not quite clear at the time of this posting. Cheers and have a great day 🙂

  5. Azly Azizan says:

    Dear chris, i have activate my cimb card for overseas, for example, can i use any of the atm in betong to withdraw money? Enter 6 digit pin as usual?

    • Hi Azly, this instructions is for CIMB ATM withdrawal in overseas. Betong don’t have CIMB and to activate NON CIMB ATM withdrawal,you will need to activate by calling CIMB Call center.

      .

  6. I do not even know how I ended up here, but I thought this post was good.
    I don’t know who you are but definitely you
    are going to a famous blogger if you are not already ;
    ) Cheers!

  7. Hi Azly, this instructions is for CIMB ATM withdrawal in overseas. Betong don’t have CIMB and to activate NON CIMB ATM withdrawal,you will need to activate by calling CIMB Call center.

    .

  8. An Dinh Thanh says:

    Hi I’m Vietnamese who worked on Malaysia and created CIMB Card in Malaysia. Now I need to comeback to Vietnam so could i withdraw money from my Malaysia CIMB Card in Vietnam through Oversea Spends and Withdrawal feature?

  9. imaima says:

    hello just wanna ask if i wanna buy from overseas website how much is the charge?

  10. zein rahhal says:

    i already activate my card
    can i use my card in lebanon?

    • Hi Zein, If you just activated your card via CIMB Clicks, you can just use it at CIMB ATM machines throughout Malaysia, Singapore, Indonesia, Cambodia and Thailand.If you want to use your card at Lebanon on a NON-CIMB ATM, you will need to contact the call center 60 3-6204 7788 and they will activate for you.

  11. wand3rlust. 0 says:

    Hi there. Why do I only have one option under card services which is Pin Request/Change? I want to activate my international account and also change my withdrawal limit but I can’t seem to do so

    • Hi, just next to card services, there is a drop down menu that you can click on and select Overseas Spending. You will also need to ensure your debit card is linked. See the attached image at this link. – https://ibb.co/iJPj3k
      If you’re still having problems, please call CIMB Customer service as they can further assist you.

  12. olivia .s says:

    Hello, I would like to ask about the daily limit to withdraw from the cimb at thailand atm.. I already increase the limit at cimb click but it seem doesnt work.. Do I need to call the centre to give permission to withdraw from atm in thailand.?. Its say that I have exceed my daily withdrawal ..

    • Hi, CIMB has 2 different limits, first one is the the CIMB Clicks and the second on is the ATM transactions limit. To check on ATM limit,

      1. Login into your Clicks account.
      2. Choose Settings at the top right followed by Card Services.
      3. At the Select a service section at the top of the page, choose ATM Transactions limit.
      4. Change the limit to the amount you preferred.

      Please give the steps above a try and if you’re still having problems, please contact CIMB call center for further assistance.

Leave a Reply

Your email address will not be published. Required fields are marked *